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"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

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Compack Warranty



The manufacturer, warrants this product, to the original retail purchaser,against defects in material and/or workmanship, for a period of one year from the date of the original installation for use, and agrees to repair and/or replace any parts found defective by us, without charge, provided unit or parts are returned to us with transportation charges prepaid. Replacement parts supplied during the product warranty period are warranted for the balance of that period.

This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided by us, improper handling and/or maintenance. Neither shall this warranty cover normally replaced expendable parts. This warranty is VOID unless the repair is made by Strategic Group or by one of its authorized distributors.

The obligation of the manufacturer under this warranty is limited to repair or replacement in accordance with the terms of this warranty. There areno warranties offered by the manufacturer other than those herein described. Coverage under this warranty does not include incidental consequential damages other than the coverage described above. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.