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Martin Yale Industries, Inc. General Warranty



Martin Yale Industries (MYNA) warrants, for the period of time listed below from the date of shipment, all component parts and workmanship of its products to be free of manufacturing defects.

Martin Yale Industries retains the right to authorize labor to repair any of their products in the field or have the machine returned to our factory for repair.

Martin Yale Industries will repair or replace any component part found to be defective within the warranty period, not caused by accident, misuse, or improper maintenance, damages by freight handlers, act of nature or unauthorized modifications or the use of other than Martin Yale components/parts.

Warranty is conditioned on notifications to Martin Yale’s Customer Service Department by calling (800) 225-5644. All materials being returned for warranty credit must have a requested Return Goods Authorization number (RGA) from our Customer Service Department, and must be returned within thirty (30) days after the discovery of the defect. All shipping costs on the returned material must be prepaid by the customer; credit will be issued, including the cost of ground freight, if the item proves to be defective. Incoming cartons must be clearly marked on the outside with the RGA number and “Warranty Parts”. Martin Yale is not responsible for products that are returned and are not in their original packaging or are package insufficiently to protect the enclosed material.

Excluded from warranty coverage are normal wear items and electrical components. These exclusions include but are limited to knives, cutters, belts, chains, PC boards, Optics, drill bits, paper punch pins, blocks, and rubber rollers. These items are not included for consideration unless the components are deemed defective.

This warranty is in lieu of all other warranties, expressed, implied, statutory or otherwise. Martin Yale Industries make no warranty of merchantability or fitness for a particular purpose. To the extent permitted by law, any consequential or incidental damages of any kind, including, but not limited to lost profits or other economic injury are not warranted.

Commercial Shredders: Martin Yale Industries warrants all shredders to be free of defects in material and workmanship under normal use; two years parts and 90 days labor, a lifetime limited warranty is provided for fracture of the cutting cylinders.

Industrial Shredders/Baler Combo and PacMaster/PacMate: Martin Yale Industries warrants all shredders to be free of defects in material and workmanship under normal use; one year parts and 90 days labor , three years on the cutting cylinders.

High Security Shredders: Martin Yale Industries warrants all shredders to be free of defects in material and workmanship under normal use; one years part and 90 days labor, one year on the cutting cylinders.

Disintegrator Systems: Basic machine five years parts, 90 days labor, waste collection systems and accessories one year parts, 90 days labor.

Hard Drive Shredder: DMD1001, two years parts, 90 days labor

Magnetic Media Degaussers: 8000, 9000, 20000, one year parts, 90 days labor (return to MYNA factory labor).

Optical Media Destroyer: Intimus 005S, one year parts, 90 days labor (return to MYNA factory labor).

Finishing Equipment: Folding Machines, Booklet Makers, Coil Binding machines, Letter Openers, Business Card Slitters, Score & Perforating machines, CD Insert Slitter, Guillotines & Paper Trimmers, Paper Joggers, Stackwagons, Collator, Padding Presses, Moisteners, Check Signing machines, Express Tabber, Paper Punches, Reference Systems, Catalog Racks, Posting Trays, Keyboard Drawers, Printer Stands; One year parts, 90 labor. Paper trimmer blades have a limited lifetime warranty. Martin Yale reserves the right to repair or replace at our discretion all finishing products that are covered under warranty.

Disclaimers:

a) This warranty applies to current models only. For discontinued models, consult original warranty.

b) All repairs must be pre-approved by Martin Yale and performed by an authorized Martin Yale technician

c) All cross-cut shredders, to include high security shredders require lubrications of the cutting cylinders in accordance of the operator’s manual. Failure to perform these preventative maintenance procedures may null and void the warranty.

d) Extended warranties are subject to the same provisions and terms of the general warranty

e) Martin Yale makes no warranty of merchantability or fitness of any product, for any particular purpose.

f) To the extent permitted by law, any consequential or incidental damages of any kind, including, but not limited to lost profits or other economic injury are not warranted.

g) This warranty is in lieu of all other warranties, expressed, implied, and statutory or otherwise and is subject to change without notice.

h) Must have proof of purchase to claim a warranty

Please visit our web site for more supporting documents as well as after product support tools such as owner manuals and preventative maintenance support: www.martinyale.com or call us at (800)225-5644 and let one of our Sales Central staff help you with your new purchase.