Mesa Safe Warranty



MESA SAFE COMPANY LIMITED 1 YEAR WARRANTY
(Excludes Mesa Burglary & Fire Gun Safes or Constitution Safes)

Manufacture Defects
Mesa Safe Company will guarantee your Mesa Safe free from defects for a period of one year from original purchase date on manufacture defects only. This warranty is non-transferable and only applies to the original owner with a proof of purchase from an authorized dealer.

Mesa Safe Company will not, under any circumstances, be liable to the initial consumer for any incidental, consequential, special, exemplary, or punitive damages arising out of the purchase or use of any Mesa Safe Company product(s) including fire resistant steel safes. Mesa Safe Company’s liability for any breach of this warranty shall be limited exclusively to repair or replacement of the defective product(s), as described above or a refund of the product(s). In no event shall Mesa Safe Company’s obligation under this warranty exceed the price of the original product(s). Under no circumstances will Mesa Safe Company be held liable for contents stored inside the Safe(s)

To receive any services from Mesa Safe Company, you must contact Mesa Safe Company’s Help Desk and go through troubleshooting procedures. If you do not want to go through any troubleshooting procedures, any services provided by Mesa Safe Company will not be covered under the warranty.

If onsite service is required, you must sign a Mesa Safe Company Disclaimer before an onsite technician is sent out. If the onsite technician determines the problem(s) to be caused due to user error, you will be held liable for all costs related to the service.

Mesa safe company will not be responsible for any uninstallation or reinstallation of product(s).

Missing Parts
Mesa Safe Company must be notified of any missing parts within 30 days of receiving our product and must be supplied with a proof of purchase.

Limitations
This warranty is limited to the terms stated herein. All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded, except as stated above. Mesa Safe disclaims all liabilities for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights as well, which will vary from state to state.

MESA BURGLARY & FIRE GUN SAFE OR CONSTITUTION SAFE LIMITED LIFETIME WARRANTY

If you are the original owner of a Mesa Burglary & Fire Gun Safe or Constitution Safe that suffers damage due to theft or fire, Mesa Safe will replace the safe with absolutely no product cost to you. You must provide Mesa Safe with a properly filed police and or fire department report, within 30 days of incident. We will either repair or replace (at our option) with a current Mesa Safe model of comparable value. YOU ARE RESPONSIBLE FOR ANY REMOVAL CHARGES AND FOR ANY SHIPPING CHARGES. Under no circumstances will Mesa Safe be held liable for contents of said Safe(s). This warranty is non-transferable and only applies to the original owner with a proof of purchase from an authorized dealer. For additional assistance, please contact us. Mesa Safe provides world class customer service and stands behind each of our products 100%.

Mesa Burglary & Fire Gun Safe or Constitution Safe’s Electronic Lock Limited 1 Year Warranty:

Mesa Safe will guarantee your Mesa Safe Brand electronic lock free from defects for a period of one year from original purchase date on manufacture defects only. This warranty is non-transferable and only applies to the original owner with a proof of purchase from an authorized dealer.
Mesa Safe Company will not, under any circumstances, be liable to the initial consumer for any incidental, consequential, special, exemplary, or punitive damages arising out of the purchase or use of any Mesa Safe Company product(s) including fire resistant safes. Mesa Safe Company’s liability for any breach of this warranty shall be limited exclusively to repair or replacement of the defective product(s), as described above or a refund of the product(s). In no event shall Mesa Safe Company’s obligation under this warranty exceed the price of the original product(s).

This warranty is limited to the terms stated herein. All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded, except as stated above. Mesa Safe Company disclaims all liabilities for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights as well, which will vary from state to state.


MESA SAFE COMPANY EXTENDED WARRANTY PLANS

Call 1-800-490-5624 and speak to a MESA Safe Customer Service representative to see if your safe qualifies for an extended warranty.

No deductibles, no hidden fees If your safe fails, we provide parts and labor at no cost to you.
Enjoy all of the benefits our service plan has to offer:** On-Site Service
  • When your safe requires more than parts, we will provide a certified safe technician at no cost to you to get your safe in proper working order.
Replacement Parts
  • We will provide replacement parts at no cost to you. No Lemon Policy
  • If we can't repair you safe, we will replace the safe at no cost to you. Prepaid Shipping
  • When a replacement safe or parts are needed, we cover shipping (UPS Ground Service only).
Live Support
  • Speak to a live safe technician to walk you through trouble shooting, programming, and more.
Nationwide Service
  • We have certified safe technicians nationwide. Zero Out-of-Pocket Expenses
  • We cover cost for all parts, shipping and labor.
Visit our Support Center to:
  • Learn how to get the most from your product.
  • Get instant trouble shooting support.

*Coverage begins after Mesa Safe Company's standard warranty.
**Limitations and exclusions apply. See the Terms and Conditions for complete details of the coverage.

Mesa Safe Company
PO Box 52282
Irvine CA 92619
Call us Toll Free at 1-800-490-5624
www.mesasafe.com
(*This warranty is only valid in the United States)