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"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

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Ribao Product Warranty



90-Day on Labor, One Year on Parts Limited Consumer Warranty


For a period of 90 days from the original purchase date, your product is warranted as a consumer product to the original consumer purchaser.


  1. The product is warranted against defective materials and workmanship. This warranty does not cover batteries. This warranty is void if the product has been damaged due to misuse unreasonable use neglect accident internal calibration tampering improper and unauthorized service or other causes not arising out of defects in material or workmanship.
  2. Any implied warranties arising from the sale, including, but not limited to, the implied warranties of merchantability and fitness for a part of a particular purpose, are limited in duration to the above 90-day period. The above warranty is the exclusive remedy for the consumer, and Ribao Technology USA shall not be liable for loss of use of the product or other incidental or consequential costs, expenses, or damages incurred by the consumer and Ribao Technology USA shall not be liable for the loss of use of the product or other incidental or consequential costs, expenses, or damages incurred by the consumer or any other user, some states do not allow the exclusion or limitation odd implied warranties or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
  3. During the above 90-day warranty period, if the case fails to work properly when used under normal conditions, we will repair, or at our option, replace it free of charge. You must pay for the cost of sending the product to us. We will pay for the cost of returning the repaired or replaced product to you. To obtain warranty services, please return the product in its original packaging with original sales receipt, enclosed in another shipping container. Please ship UPS or similar courier service to:
Ribao Technology USA
3815 S. Ashland Ave. Unit 3
Chicago, IL 60609
773-382-0530
773-435-6350 ( Fax)

Purchased With Extended Warranty

For Consumers purchased with extended warranty through Ribao Technolony USA, your product is warranted under the same condition as above for the period of extended warranty from the date of purchase.