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"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

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Intimus Factory Product Warranty



Intimus General Warranty

Personal Shredders: Intimus warrants all shredders to be free of defects in material and workmanship under normal use; two years parts and 90 days labor

Commercial Shredders: Intimus warrants all shredders to be free of defects in material and workmanship under normal use; two years parts and 90 days labor

High Security Shredders: Intimus warrants all shredders to be free of defects in material and workmanship under normal use; two years parts and 90 days labor

Industrial, PacMate, PacMaster Shredders: Intimus warrants all shredders to be free of defects in material and workmanship under normal use; two years parts and 90 days labor

Special Coverage Provided for Cutting Systems

Personal Shredders: Limited lifetime warranty on fracture of Cutting Cylinders Commercial Crosscut and Particle Cut Shredders: Limited lifetime warranty on fracture of Cutting Cylinders

High Security Crosscut Shredders: One year on fracture of Cutting Cylinders Industrial, PacMate, PacMaster Shredders: Three years on fracture of Cutting Cylinders

This warranty is void if repairs are necessitated by accident, misuse, abuse, water damage or fire. Particle Cut, Crosscut and High Security Crosscut shredders require lubrications and reversing as directed in the Operator Manual. Failure to lubricate, any alterations or modifications will void the warranty. Repairs must be performed by an authorized technician.

Updated: 08/14/2014