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Heartfelt Thanks...

"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

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Online Payment System
Verified Service Disabled Veteran Owned Small Business
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Please monitor your spam folder as many replies through this system end up in recipients spam folders. PLEASE CONTACT US VIA EMAIL. As of late 2019, we are having issues receiving submitted tickets that have still not been resolved.

Street/Shipping Address:
Factory Express
2659 Pan American Fwy NE, Ste H
Albuquerque, NM 87106
Billing/Payment Address:
Factory Express
112 Inverness Cir E, Unit C
Englewood, CO 80112
Mailing Address:
Factory Express
PO Box 25584
Albuquerque, NM 87125-5584
Telephone:
505-247-3232 (from New Mexico or outside the U.S.)
Toll Free:
800-399-2564
Service Line (NM and CO only):
720-897-7041
Fax:
505-897-4641
E-Mail:
Please email poconfirm@factory-express.com rather than using the online form due to a current issue receiving form submissions!
Hours:
Monday Friday, 8:00 am to 4:30 pm (Mountain Time)