Connect With Us Facebook Twitter Google+ LinkedIn Pinterest YouTube



Heartfelt Thanks...

"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

Read more


Online Payment System
Verified Service Disabled Veteran Owned Small Business

Dorm Vault Product Warranty

From the date of purchase, Twin State Design Products, LLC dba DormVAULT will repair or replace, at its option. any part or parts of its DormVAULT's found upon examination by Twin State Design Products, LLC to be defective in materials or workmanship for one year from the date of purchase of the product.

All transportation charges on Products submitted for repair or replacement must be paid by purchaser. This Limited Warranty does not cover Products which have been damaged as a result of accident, abuse, misuse, neglect by the owner or any other party. This Limited Warranty does not cover Products damaged by Parties attempting to break-in or remove the DormVault.

There is no other Express Warranty. This is the exclusive remedy and any liability for any and all indirect or consequential damages or expenses whatsoever is excluded.

In no event, whether as a result of breach of contract warranty, tort (including negligence) or otherwise, shall Twin State Design Products LLC or its suppliers be liable for any special, consequential, incidental or penal damages including, but not limited to loss of property, damage to associated property or cost of substitute products.

You must retain your purchase receipt. In the event you need to exercise a warranty claim, you must send a copy of the purchase receipt along with the Products or correspondence. Please call Twin State Design Products LLC at 877-558-2858 for return authorization and instructions.