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Winchester Product Warranty

Five (5) Year Limited Warranty
(for Bandit, Deputy, Pony and Tradition Series)

Granite Security Products, Inc. doing business as Winchester Safes, warrants that for a period of five (5) years from the date of purchase, this product will be free from defects in materials and workmanship. The Sargent and Greenleaf, Group 2 Lock used on the safe comes with a two (2) year warranty against defects in materials and workmanship. For a nominal fee, the lock warranty can be extended an additional nine (9) years, for a total of eleven (11) years warranty coverage on the lock. Contact Winchester Safes Customer Service Department to purchase the additional coverage on the lock. If your safe has a La Gard Electronic Lock as an upgrade, the lock warranty is the same as the Mechanical Combination Lock.

This warranty includes a Free Replacement Guarantee in the event your safe is damaged in a fire or burglary attack. A timely police or fire report must be sub- mitted to Customer Service to process the claim. Once the claim is verified, and if the safe cannot be opened by normal means, a qualified safe technician will be dispatched by Customer Service to open the safe at no cost to the Owner. Replacement will be made with a new or remanufactured product. If the product is no longer available, replacement will be made with a similar product of equal or greater value. The safe will be shipped freight prepaid, curbside delivery. Moving and installing the safe is the responsibility of the Owner.

This warranty is transferrable to subsequent Owners by contacting Customer Service.

The Warranty of the safe will be voided if the Owner makes any unauthorized repairs, removes components, or alters the safe or its components in any way.

Loss of contents of the safe is not covered, nor is water damage by any means covered by this warranty. Safes used in a Commercial or Industrial environment carry a (1) one-year warranty and the extended lock warranty is not available.

Within ten days of purchasing the safe, the Owner must register the Warranty with Winchester Safes by either calling Customer Service at 877-948-6723 (877-9GUNSAFE) or registering it online.

This is your complete Warranty. No other written or verbal statements by any Winchester Safe employee or Retailer is authorized to make any modification beyond what is included in this Warranty.

Limited Lifetime Warranty
(for Ranger Deluxe, Big Daddy, Silverado Premier, Legacy Premier and Home and Office Series)

This safe made by Granite Security Products, Inc. (GSP) comes with a limited lifetime warranty, beginning on the purchase date, against defects in materials and workmanship as well as damage from a burglary attack or fire. The mechanical or electronic lock is warranted against defects in materials and workmanship for a period of two (2) years from the purchase date. Proof of purchase is required to obtain service.

This warranty also provides a free replacement safe if the safe is damaged in a burglary attack or fire. Free replacement claims must be made in writing and submitted along with a timely police or fire department report. Photos of the damaged safe must accompany the replacement claim.

GSP may at its discretion, open or repair the damaged safe on location, provided it is located within 100 miles of a skilled safe technician. If the safe is damaged to the extent that it cannot be opened by normal means, then GSP will have the safe opened by a skilled safe technician to retrieve the owner’s belongings. The maximum expense to repair or open a safe is limited to $300.00 USD. If the safe is to be replaced, a comparable, current production model will be shipped freight prepaid curbside delivery to the owner. Replacement safes that are outside of the contiguous United States will be shipped prepaid to the nearest seaport of debarkation in the Continental United States. Any freight cost(s) incurred from port to the consumer’s location will be the responsibility of the consumer. This warranty does not cover any cost to remove or install the replacement safe.

This warranty does not cover neglect, misuse, or abuse. It also does not cover damage caused by tampering with or altering of any part of the product (including, but not limited to, removing the safe door). It also does not cover consumables such as batteries for the electronic lock. The safe must not be housed in an enclosed swimming pool area. The safe is to be located in an area which is climate controlled and is to be installed as instructed in the Owner’s Manual.

The Limited Lifetime Warranty can be transferred, for a fee, to subsequent purchasers or owners with the prior written consent from GSP.

Certain exclusions to this warranty are: safes used in a commercial or industrial environment, water damage of any kind, paint finish, and loss or damage by any means of personal property inside the safe.

GSP provides this warranty in place of all other warranties and assurances whether expressed or implied. GSP accepts no liability for incidental or consequential damage or loss by anyone as a result of using this safe.

To activate this warranty, please fill out the registration card which came with your new safe and return to the address noted below or Register Online.

Granite Security Products, Inc.
Attn: Warranty Registration
4801 Esco Drive
Fort Worth, Texas 76140

The original lock installed on your new Winchester Safe has a one (1) year manufacturer warranty. You may purchase an additional nine (9) years of warranty coverage on the lock for $75.00. Please go to the Extended Lock Warranty Coverage.