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  0 of 0 people found the following review helpful:
 
5 of 5 A Pleasant Surprise July 25, 2014
Reviewer: Sylvia, VP Applied Research, Inc.  
Dear D'anna: It was a pleasant surprise that you are going to send me the debinder. Thanks very much for your effort in finding us the debinder. You know that is easier with that piece. Thanks again for your extra effort. Persons like you are what companies need to succeed!!!

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5 of 5 Great Customer Service July 25, 2014
Reviewer: Na'ama  
Dear Richard, I am writing to thank you for your patience and diligence in dealing with the matter of our broken laminator. You listened to my concerns and were quick to follow up with me with answers and options. I appreciate your patience as well; I know I must have called you three times yesterday just to find out what was going on! Even when you were caught up in other things, you were polite and accommodating.

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5 of 5 Heartfelt Thanks July 11, 2014
Reviewer: Lt. Jack C.  
I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of. Her knowledge and expertise brought me back to your company for our final purchase. We are, for the first time in our history, making our own Police Identifications. Thanks to Molly we will complete this project in short order and with the right supplies.

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