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Heartfelt Thanks...

"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

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Cassida Product Warranty

Our goal is to make Cassida machines your lifetime work partner. That's why Cassida products are subject to stringent quality control measures during the manufacturing process and are backed by a twelve month parts and labor warranty. You can rely on Cassida Technical Support Team long after your original purchase. If you have a question, seek professional advice or need your machine repaired we will be there to support you.

Should the need arise, contact us and our technical support team will gladly provide any parts needed to get your machine back into operation. We realize that time is often a factor in today’s fast paced business world and in order to meet those demands Cassida has a full complement of parts for every product ready to be promptly dispatched from our main warehouse located in Portland, Oregon.

Technical support contact information
Please feel free to contact our technical support team by email or phone

Phone: 888-800-0303 (option 2)

Warranty registration
Use the link below to register your purchase.

Warranty registration