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"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

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Lassco Wizer Product Warranty

All products manufactured by Lassco Wizer, including Spinnit paper drills, LasscoJog joggers, and Cornerounder corner cutters, shall conform to all specifications provided in our literature, catalogs, and operation manuals and shall be free from defect in material and workmanship at the time of delivery. Lassco Wizer’s warranty extends for one year on all parts and labor excluding consumables and numbering heads. The Lassco Wizer warranty includes motors, valve systems, and head assemblies only so long as the products sold, as referenced, shall be used for the purpose intended and maintained in accordance with Lassco Wizer maintenance manuals supplied with the equipment. Lassco Wizer disclaims any liability from material or product failure in such event the buyer shall not follow the proper operation procedure outlined in the Lassco Wizer user’s manuals and schedules. Lassco Wizer will repair or replace any part found to be defective within the warranty period; any item returned to our factory must have a Return Authorization (RA) number provided by Lassco Wizer with all freight charges prepaid. Consumables include, but are not limited to the following: drill bits, drill blocks, sharpening tools, belts, knobs, cutting units, screws, and hardware. Lassco Wizer numbering heads sold either individually or with our numbering machines are subject to a 90-day warranty. All products for which Lassco Wizer distributes but does not manufacture are subject to the original manufacturer’s warranty. If you believe you have a warranty issue please contact Lassco Wizer for an RA number.