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"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

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Verified Service Disabled Veteran Owned Small Business

Tamerica Product Warranty

This machine is guaranteed against defects in materials and workmanship for a period of three (3) months to two (2) years from the date of original purchase from an authorized distributor of TAMERICA PRODUCTS, INC (see below for details outlining warranty periods). Customers are to report to the authorized distributor they purchased the machine from any perceived or experienced issue about the machine within 10 days of said purchase to avail of free pickup and redelivery from TAMERICA’S Service Center.

After the first 10 days, customers would either receive service instructions and parts via mail free of charge for the duration of the warranty, or be responsible for shipping the machine to the dealer or to the TAMERICA Service Center through the life of the machine. Note that when returning the machine for warranty claims, the machine should be returned in its complete original packaging to avoid incidental or consequential damages that may void the claim. A copy of the invoice or other proof of purchase also needs to be sent with the machine.

Upon evaluation of the machine and the determination of the actual defect, the machine will be restored to its working condition by the Service Center and shipped back to the customer free of charge.

A 20% restocking fee is charged when the customer changes their mind and decides to send the machine back even if within the 10-day grace period. However, they will have to cover freight to return the machine and it has to be in brand-new resalable condition, otherwise we will need to charge more.

This warranty covers all defects incurred in the normal use of the equipment, except in the following cases:
  1. Loss or damage to the equipment due to improper operation, abuse, mishandling or failure to follow the operating instructions.
  2. Removal or alteration of the serial number.
  3. The machine being serviced or modified by anyone other than a certified technician authorized by TAMERICA.

This warranty expresses the entire obligation of TAMERICA PRODUCTS, INC. Unless prohibited by law, neither this warranty nor any other warranty expressed or implied, including implied warranties of merchantability, shall extend upon this warranty period. No responsibility is assured for incidental or consequential damages.

This warranty is valid only within the United States or its provinces and territories.

3 month warranty
LAM-330i, SM330, Heat Binder Thermal Binding Machine, Laminating Work Station, Binding Work Station, Instant Card Electric Business Card Slitters, Guillomax Cabinet or Stand, TM20, RCC-110

6 month warranty
TPC-4600, TPW-3200

1 year warranty
340HB, TCC210EPB, 240EPB, TCC2100, TCC2100 E, ProCoil53, ProCoil-53Ei, TCCSP-41, TW3100, TW2100, DuraWire Closer 450, V2000-PRO, V3000-PRO, SB-41, SBV400-M, VersaBind, VersaBind E, TCC160, TCC230, TCC330, TCC6000, TCC2700, TCC1200, VersaLam 2700-P, VersaLam 2700-EP, VersaLam 2700-HC, VersaLam 1300, TCC2700-XM, GuilloMax, GuilloMax Plus, TPF-42, TPF-45, OfficePro-46E, OfficePro-21E, OfficePro-34E

2 year warranty
190PB, 210PB, TCC242, 213PB