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Heartfelt Thanks...

"I would like convey my heartfelt thanks to Molly in your customer service department. She guided me through a process that I have absolutely no knowledge of."...

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Carl Product Warranty



CARL Trimmers are backed by a limited lifetime warranty. If a Trimmer should ever fail, CARL will repair or replace it free of charge. Shipping and handling charges may apply. All you need to do is email our customer service or call (847) 884-2842 to obtain a Return Authorization Number (RA).
 
NO RETURN WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER
 
Once you have the RA# and sent your Trimmer or Punch to us, we will assess the problem and either repair or replace it and ship it back to you promptly.